Care Guide

Caring for Your Tufttone Rugs

Proper care and maintenance will help your rug maintain its beauty and extend its lifespan. Follow these guidelines to keep your investment looking its best for years to come.

💡 Pro Tip: Different rug materials require different care methods. Always check the care label on the back of your rug, and when in doubt, consult with a professional cleaner.
🧹 Regular Cleaning
  • Vacuum regularly to remove dirt and debris
  • Use a gentle suction setting to avoid damage
  • Rotate your rug periodically to ensure even wear
  • Address spills immediately with a clean, dry cloth
✨ Deep Cleaning
  • Professional cleaning every 12-18 months
  • Test any cleaning solution on a small, hidden area first
  • For wool rugs, use only wool-safe cleaning products
  • Allow to dry completely before placing back in room
🔧 Maintenance
  • Keep away from direct sunlight to prevent fading
  • Use rug pads to prevent slipping and extend life
  • Trim loose threads with scissors, don't pull them
  • Store flat or rolled (never folded) if not in use
⚠️ What to Avoid
  • Never use bleach or harsh chemicals
  • Avoid excessive moisture or soaking
  • Don't use beater bars on delicate fibers
  • Avoid placing heavy furniture directly on delicate areas

Material-Specific Care

Wool
  • Professional cleaning recommended
  • Naturally stain resistant
  • Blot spills, don't rub
  • Avoid excessive moisture
Cotton
  • Machine washable (small rugs)
  • Use mild detergent
  • Air dry flat
  • Iron on low heat if needed
Synthetic
  • Easy to clean and maintain
  • Spot clean with mild soap
  • Machine wash on gentle cycle (if labeled)
  • Quick drying

Emergency Stain Removal

💧 Liquid Spills
1. Blot immediately with clean white cloth
2. Work from outside of stain inward
3. Use cold water to rinse sparingly
4. Dry completely
🍪 Solid Spills
1. Remove solid matter carefully (spoon or dull knife)
2. Vacuum remaining particles
3. Treat remaining stain as liquid spill
4. Professional cleaning if needed
⚠️ Important: For valuable or delicate rugs, always consult a professional cleaner before attempting any stain removal yourself to avoid permanent damage.

Need Professional Help?

Our support team can recommend trusted professional cleaning services or answer specific care questions.

Contact Support